Customs

Our highly professional and experienced customs specialists handle the complete preparation and follow-up of all customs formalities, including customs clearances, transit documents and export documentation.

We also manage the follow-up of customs scans and physical inspections as part of our customs services. Our close coordination with port operations officers allows us to manage documentation smoothly and efficiently across various terminals.

We maintain strong relationships with customs authorities, allowing us to respond immediately to any questions or issues that may arise.

If needed, we can also provide warehousing to temporarily store shipments before they are cleared into the EU or exported outside the EU. The warehouse facilities are also recognized as an inspection point by the Federal Agency for the Safety of the Food Chain (FASFC), which carries out daily inspections to check imported fruit and other food products — guaranteeing that all goods meet the highest food safety and quality standards.

When importing products such as fruit, vegetables, meat and fish into EU Member States, such as Belgium, a local VAT registration number is required. For companies that do not have a Belgian VAT number but hold a valid EU VAT number, we can act as their fiscal representative when the goods are not intended for the Belgian market, subject to applicable VAT regulations.